I had never heard of this company until I reserved a car through my employee benefits and this was the only option left, lol. I was a little leary about it prior to our arrival, BUT pick up process was quick and easy. The associate, Lacretia gave me a great discount on an upgrade. The car , a Mazda suv, rode smoothly and I had no issues during our rental. The return was quick and easy and there were no surprise charges at the end. I would definitely rent from Sixt again.