Excellent Service at Sixt Car Rental – Madrid Plaza De España
I recently rented an Audi Q5 from Sixt at Madrid Plaza De España, and my experience was nothing short of exceptional, thanks to their outstanding representative, Rubén. From the moment I arrived, Rubén's service-minded approach was clear. He took the time to understand my needs and went above and beyond to ensure I had the best possible experience.
Instead of the Q5, I ended up with an Audi Q8 for a very reasonable top-up, thanks to Rubén’s thoughtful suggestion. He personally escorted me to the parking lot, made sure the car was in perfect condition, and even recommended some great spots to visit around Madrid. His enthusiasm for his job and genuine care for customer satisfaction truly set him apart.
I’ve met countless sales and service reps over the years, but Rubén genuinely stands out. His passion for what he does shines through, and it’s clear that he takes pride in providing top-notch service. I believe he deserves recognition from his managers, as he is a tremendous asset to Sixt.
Well done, Rubén! Wishing you all the best in your career. I will definitely choose Sixt again, thanks to experiences like this one.