Car hire
Germany

If you’ve booked a car at this place but you’re lost and don’t speak German, I’m here to help. First off, Google doesn’t take you to the right place. It takes you to the old location next to the Europcar. There’s a video screen still on for some reason which makes you think people work there, but they don’t. You want to go inside the train station further to find the new office near the Burger King. You’d think there’d be a sign or something at the old location telling you this, but that would make too much sense. At least the employee I worked with once I figured it out was great and I had a car in no time. When it comes time to return your car, you need to go to Parkhaus am Hauptbahnhof which is on the opposite side of the station you exit and on. I didn’t ask specifically where to go beforehand and it’s not something that’s easy just to figure out. Park back on the 4th floor, drop your keys off at the office, and you’re done. Aside two very confusing steps, the rest of renting a car at this location was great.